Avatar

Nicolette Covey

  • Total activity 43
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 1
  • Subscriptions 21

Activity overview

Latest activity by Nicolette Covey
  • Avatar

    Nicolette Covey created an article,

    How to identify a Kamado Joe Classic

    When it comes to ordering replacement parts the first step is to correctly identify your Classic Joe.  Kamado Joe has made three different versions of the Classic.  What sets them apart? Read on!  ...

  • Avatar

    Nicolette Covey created an article,

    Vermont Castings Vigilant Firescreen - Old Units Pre 1992

    We frequently get asked for firescreens for older Vermont Castings Vigilant models.  Unfortunately, the screens for these models are no longer in production.  Our recommendation is to contact a loc...

  • Avatar

    Nicolette Covey created an article,

    How do I login?

    To access your account click on "Sign In" in the upper right hand corner of our website.  You can also click on this link to be redirected to our login page.  You can view your order status, track ...

  • Avatar

    Nicolette Covey created an article,

    How can I search for a product?

    You can use the search box in the upper right hand corner of our website to search for products or part numbers.  When searching for an item search by part number if you have it or include your mod...

  • Avatar

    Nicolette Covey created an article,

    How can I view my cart?

    You can view the contents of your shopping cart by clicking on the "CART" link in the upper right hand corner of the browser.  You can also click this link to be redirected to your shopping cart. 

  • Avatar

    Nicolette Covey created an article,

    Using Amazon Pay

    We have added the option of using Amazon Pay checkout service.  Amazon will manage your payment information and shipping address.  Just click on the Amazon Pay button and you will be re-directed to...

  • Avatar

    Nicolette Covey created an article,

    How can I return an item?

    To return an item log into your account, click on "orders" and you will see a link to return items.   You can also give us a call or send an email.  Please have your order number ready when calling...

  • Avatar

    Nicolette Covey created an article,

    What is your return policy?

    All returns must be sent back pre-paid, with a tracking number, unused in the original packaging and in a resellable condition. We do not reimburse for any fees that you incur to send the product b...

  • Avatar

    Nicolette Covey created an article,

    Can you ship to my country?

    Unfortunately, due to US Customs regulations, we are not able to ship internationally at this time. We hope to find a solution and offer this service again in the future. However, we are only able ...

  • Avatar

    Nicolette Covey created an article,

    Expedited Shipping

    When choosing an expedited shipping option please bear in mind that we require time to process and package your order before it leaves our warehouse.  We are typically able to process and package o...