How to Identify Any Type of Stove or Fireplace.
The first step to troubleshooting or replacing parts in your hearth appliance is identifying the make, model, and serial number. This will help to pull up the correct document to find troubleshooting suggestions and a parts list to verify compatible replacement parts. Most owner’s manuals have a page where you can write this information down for future reference.
The most accurate method of identifying a stove or fireplace is to locate the manufacturer rating plate on which you will find the model number, serial number, and date of manufacture. Depending on the type and brand of your stove or fireplace, this tag could be located in different places on or around the unit.
Tools You May Need:
- Smartphone or camera with flash
Where to find the tag:
If you have a copy of the owner’s manual, there is often a page instructing where to locate the tag in your specific stove or fireplace. There are common places to look for the data plate on each type of stove or fireplace.
Freestanding Stoves – The tag is often bolted to the back side of a freestanding stove. This may be covered by a rear heat shield if you have one. If the stove is close to the wall, a mirror and a flashlight will make it a lot easier to see behind the stove and locate the model details. Sometimes the rating tag may be found inside the pedestal base.
Wood Fireplaces – This tag may be found affixed to the inside edge of the frame, just behind the screen, bolted to the upper baffle (also known as a smoke shelf). In some insert models with 2-piece bottom brick panels, the data plate may be found under the front, bottom brick.
Gas Fireplaces – The rating tag is most commonly found in the lower chamber of the fireplace behind the lower louver (or grill) near the gas valve. This tag could either be on a chain or glued to the floor of the chamber. Keep a flashlight handy to locate the tag in this tight, dark space. In some natural vent models, the rating tag may be concealed in a hidden compartment inside the firebox.
Gas Log Sets – These can be the most difficult to accurately identify. The tag is usually affixed by a chain to the gas valve and tucked under the unit. Sometimes there is a sticker on the back of the burner plate with this information.
Pellet Stoves - The rating tag is under the hopper lid, inside the hopper, or sometimes found on the side or back of the hopper exterior. For insert pellet stove models, the tag is usually affixed with a chain and tucked behind one of the side panels.
Electric Fireplaces – Rating plates can be found on the ceiling of the firebox or inside the control panel.
What if there is no tag?
Some stoves and fireplaces are old enough that they were manufactured before a rating tag was required. We can help identify certain models of Buck or Vermont Castings wood stoves based on key features in their design. Contact our customer service team by phone, email, or live chat for further assistance if you believe you have one of these models.
Sometimes the tag is no longer legible because it has been corroded, painted over, or removed from the stove entirely. This makes it harder to find exact replacements, but some parts such as door gasket, glass, or firebrick may be matched by their measurements. Keep in mind that our parts are primarily organized by make and model rather than the specifications so we can’t always search by the dimensions to compare compatibility.
Is Warnock Hersey the manufacturer?
Warnock Hersey is frequently mistaken as a stove manufacturer. The company is actually the testing laboratory that certifies the stove or fireplace meets environmental standards when it was produced. The testing date refers to the original test date for that model rather than the manufacture date of your individual stove.
Now that you have located the model details for your stove or fireplace, we can look up the service parts list from the manufacturer to locate compatible replacement parts. Pay attention to date and serial number ranges (when listed) to ensure ordering the correct substitute for your appliance. Be sure to search by the complete model number to find the best match.
If you have any other questions or concerns, feel free to reach out to our customer service team in the following ways:
Fill out a “Parts Request” form: HERE
Live chat on our website: HERE